Path Coffee Roasters
106 Purdy Ave.
Port Chester, NY 10573
t: 888.649.1386

Don't be shy, what's on your mind?

Our faq might have your answer below.

How long will delivery take?

Once coffee leaves our roastery it typically takes no more than 5 days to arrive. You will receive a tracking code and notice that your order is being shipped. You can also track your package via our site here. Currently we use USPS or UPS for our delivery based on your order or location.

What exactly happens after ordering?

Once you place your order you will receive an order confirmation with an attached invoice. If for some reason you see something wrong with your order please contact us immediately. Once your order is processed and prepped for shipping you will receive another automated email with your tracking information.

Where do you ship your coffee?

Currently we only ship our coffee inside the US. If you are interested in purchasing our coffee and are outside the US please contact us so we can explore other options for delivery.

What's the best way to store my coffee?

We recommend you keep the coffee in the bag it came in, and store it in a cool, dry place like your cupboard. Coffee hates moisture so we’d suggest not putting it into the fridge or freezer as that can lead to condensation on the beans.

What's the best way to brew Path coffee?

Depending on your preference there are a few great ways to brew Path coffee. We suggest visiting our brewing guides to learn more about the Kalita Wave, Espresso, French Press and Cold Brew methods of brewing coffee.

Why is the pour over method so good?

The pour over method is great because it allows you to control every aspect of the brew. Time, grind size, water temperature, pouring technique, filter type all play into how your coffee tastes. Use the pour over method to dial in your flavor and enjoy the process of making delicious coffee.

What type of water should I brew with?

Water is one of the most important aspects of your coffee’s flavor. Heck, coffee is pretty much all water so it would make sense that if your water tastes good, your coffee will taste good. We prefer using filtered water or bottled water like Poland Spring. If you are brewing in a cafe or restaurant setting then you might want to consider a reverse osmosis (RO) system or at least a multi-stage filtration unit.

When should I grind my coffee?

A good burr grinder, and grinding on demand are very under appreciated, but they are extremely important when going for that perfect extraction. The best thing you can do is to purchase a nice burr grinder like the Baratza Virtuoso and grind only the coffee you need for one batch. Since coffee oxidizes when it comes in contact with oxygen, grinding it speeds up that process and causes staling. Grinding your coffee fresh will ensure proper extraction and maximum flavor. Visit our brewing guides for more in-depth information on how to brew the perfect cup.

When should I place my order?

Please place your order no later than Monday by 10am to be certain that you can get your coffee either shipped or ready for pickup that same week. Orders placed after might be pushed to the following week unless we have excess coffee roasted and can fill the order.

When do you roast coffee?

We roast coffee Monday and/or Tuesday depending on the weeks orders.

What are your hours?

We are typically open from 9am to 4pm M-F. If you would like to come by please get in touch with us so we can schedule a time. Since our space is for meetings, training and production we don’t always have someone around to greet you should you just pop over.

Can I pick up my order from your roastery?

Absolutely. In fact if you are local this is the best way to save some money. If you choose the roastery pickup option then we will email you when your order is ready to grab. Just let us know when you’d like to swing by and we’ll have your bag(s) waiting.

Can we visit your roastery?

You can, but before you do please get in touch with us to schedule a time. Since we don’t have set hour for tours we won’t be able to accommodate you if you just show up on our doorstep. When you come by you can check out our roastery and our training lab. You can also pick up a few fun brewing toys or professional barista tools if you’re so inclined.

Do you offer barista classes?

From time to time we will offer our home barista classes and those will be posted on our site. If you have a group of 5-8 people that would like to come by for a private class please contact us so we can schedule that for you.

What type of training do you offer?

For our wholesale customers we offer free training time in our space. If you are someone who just wants to pull a bunch of shots or pour some coffee for practice then we do offer an hourly option. Please visit TheLAB section of our site for more information and contact us if you have any questions.

How do they work?

Our subscriptions are here to make your life easy. Just set one up and we will roast and ship your coffee on your desired schedule.

When you sign up for any one of our subscriptions you will automatically save 10% on every bag and get reduced shipping.

Can I control my subscription?

Absolutely. You have complete control over your subscriptions in the My Account section of our site. You can pause, adjust or even cancel a subscription at any time. Just locate the order and make your adjustments.

Please note that all our subscriptions are set up to auto-charge your card each time you are scheduled to receive your coffee. Your orders will continue only until you cancel, which you may do at any time.

Do I get points with my subscription?

Absolutely. You not only get points on your first purchase of the subscription, but every time an order generates in our system you get points.