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To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.
GET A FREE 2oz SAMPLE ON EVERY INDIVIDUAL COFFEE PURCHASE
When you order a non-subscription coffee we will automatically add a free 2oz sample of something delicious to try. We hope you’ll make it part of your rotation.
BREWED COFFEE DELIVERY INFORMATION $4 flat rate delivery on orders of 1 container of coffee. Free shipping on orders of 2 or more.
When you place your order and select your window of time please not that this is for a delivery on the following day from your order date. For subscriptions we will deliver your first order on the following day and then every day or week thereafter. You can always adjust your subscription via the My Account portal at the top of our site.
If you have any questions about our delivery service for hot or cold brewed coffee please contact us.
EARN LOYALTY POINTS & REWARDS ON COFFEE & EQUIPMENT PURCHASES
We think you should benefit from each purchase, so we’ve put together a points and rewards program that earns you cash you can apply to any future order.
Here’s how it works.
Get 1 point for every $1 you spend on coffee throughout our site. Get up to 200 points on equipment purchases. You get 25 points when you create an account on our site (or the site creates one for you automatically). You get 10 points for every review you leave directly on our site. 30 points = $1.50 you can apply as a credit toward any coffee purchase. Equipment is excluded. When you sign up for a coffee subscription you get points for every order that processes. You can apply all or a portion of your points. You can view your points in the My Accounts section.
PATH COFFEE ONLINE RETAIL RETURNS POLICY
Path Coffee Roasters is committed to providing you the best quality product and we appreciate your business. If for some reason you are unsatisfied with your purchase please get in touch as soon as possible.
Please do not return any items or coffee before contacting us.
PLEASE INSPECT ALL ITEMS IN YOUR ORDER FOR ACCURACY ONCE YOUR PACKAGE ARRIVES.
If for some reason you received damaged or incorrect product please contact us within 24 hours of receipt. In this case you may request a full refund for the purchase price of the coffee(s) or item(s) within five (5) business days of receipt of the shipment based on UPS or USPS tracking information. Additional charges such as shipping, discounts, or any other charge besides the cost of the item itself will not be refunded. Unfortunately we can not accept a return or process a refund on ground coffee, only whole bean coffee. That being said we want you to be satisfied with our coffee and service so please reach out and lets chat.
For whole bean coffee you will receive a refund (minus any additional charges) to the card on file on unopened bags. For all opened bags we will provide online credit (minus any additional charges) for use on a future purchase. All coffees (opened or unopened) must be returned with their original packaging materials, accompanying literature, instructions and any other materials that were included with the shipment before a credit or refund can be made. Path is not responsible for return shipping costs but will cover the cost to ship replacement items if necessary. In addition, all non-coffees items and equipment must be returned in their original packaging undamaged and with all materials, accompanying literature, instructions and any other items that were included with the shipment before a credit or refund can be made.
Please send all return requests to firstname.lastname@example.org. Please provide your order number, and reason for the return.
Return products to:
Path Coffee Roasters c/o Returns 106 Purdy Avenue Port Chester, NY 10573
SHIPPING INFORMATION $6.95 flat rate shipping applies to USPS ground only within the continental United States on all coffee orders excluding subscriptions, equipment and Your Path delivery items. Get free ground shipping on coffee orders of $65 or more within the continental US excluding subscriptions, equipment and Your Path delivery items. Subscription bags are charged a flat rate of $3 per delivery. Your Path delivery is $5 for the first container and free for 2 or more. Shipping prices for equipment or non-coffee items may vary.
We endeavor to ship your order no later than one week from the time it is received. Everything ships (Monday through Friday) from ZIP code 10573 in Port Chester, New York. We will use the shipping information you provide. Please ensure it is correct when you place an order. Any incorrect shipping information might result in lost or delayed orders that cannot be shipped in a timely manner. Path Coffee Roasters is not responsible for packages once they leave our facility.
All shipping is via UPS or USPS at our discretion. Both options offer tracking information which is available in your account. Any order received after 10am Eastern Time on Friday will be either roasted or shipped on the following Monday. We are closed on all major holidays (New Years Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas) and any order received before or during an observed holiday will be processed and or shipped after.
Please note that WE CANNOT ship to a P.O. Box. Currently, we only ship within the continental United States, but if you reside elsewhere and would like to purchase our coffee, please contact us and we will do everything we can to facilitate your shipment.
We ship to military bases and APO addresses. If you are having trouble with those particular addresses, please contact us.
*Flat rate and free shipping offers are subject to change at any time.
PLEASE CHECK THAT WE DELIVER TO YOUR ZIP CODE
Currently we are only delivering to locations listed below that are 10 miles or less from our facility in Port Chester, NY 10573. Please check your zip code to see if we deliver to you.
06807, 06830, 06831, 06878, 10502, 10503, 10504, 10510, 10514, 10522, 10523, 10528, 10530, 10532, 10533, 10538, 10543, 10550, 10552, 10553, 10570, 10573, 10577, 10580, 10583, 10591, 10594, 10595, 10601, 10603, 10604, 10605, 10606, 10607, 10701 ,10703, 10704, 10706, 10707, 10708, 10709, 10710, 10801, 10803, 10804, 10805, 10960, 10962, 10964, 10968, 10976
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